Making quality dental care accessible for UNUM plan holders through simple claims, upfront estimates, and a team that handles the paperwork for you.
Understanding Your Coverage
If you carry UNUM dental insurance, Urban Dental Studio is here to make the most of it. UNUM is a well-established benefits provider offering dental coverage through many employer-sponsored and group plans, and our front desk team is experienced in working directly with UNUM to verify your benefits before treatment begins. We believe understanding your coverage shouldn't feel like a second job, so we handle the heavy lifting on your behalf.
Every UNUM plan is structured a little differently, with its own deductibles, annual maximums, and category breakdowns for preventive, basic, and major services. Rather than guessing at what your plan allows, our team reviews your specific benefits summary and walks you through what to expect at every stage - from your first cleaning to more involved restorative work. Our goal is simple: let you focus on your health, not the paperwork.
What to Expect
Choosing a dental practice that genuinely understands your UNUM benefits can change the entire experience of getting care. Here's what patients can typically count on when they bring their UNUM coverage to Urban Dental Studio.
Many UNUM plans place a strong emphasis on preventive services like routine cleanings, exams, and X-rays, often covering a meaningful portion of these visits. We help you schedule regular checkups that align with your plan's benefit cycle so you're not leaving coverage unused.
Before any recommended treatment, our coordinators prepare a written estimate based on your UNUM benefits, outlining what your plan is expected to cover and what portion, if any, you'll be responsible for. No surprises, no guesswork, just a clear picture before you commit.
We submit claims directly to UNUM on your behalf in most cases, so you don't have to manage forms, codes, or follow-up calls. This direct-filing approach generally speeds up reimbursement and reduces the chance of errors that can delay processing.
For larger treatments such as crowns, bridges, or root canals, coverage tiers and waiting periods can vary widely between UNUM plans. We review your plan details with you ahead of time, discuss sequencing options, and help you plan treatment around your annual maximum.
Whatever portion of treatment isn't covered by your UNUM benefits, we offer manageable payment arrangements so cost never becomes a barrier to the care you need. We'll talk through options together before any treatment is finalized.
Our team keeps notes on your remaining annual maximum and renewal dates, so we can proactively suggest timing for upcoming treatment that makes the most of your available UNUM benefits before they reset.
Getting Started
Bring your UNUM member ID and group number to your first visit, or send them to us ahead of time through our online intake form. This lets us start verification before you even sit in the chair.
Our insurance coordinator contacts UNUM directly to confirm your active coverage, remaining annual maximum, deductible status, and any waiting periods that might apply to specific procedures.
Your dentist recommends the care that's right for you, and we pair that plan with an estimate showing anticipated UNUM coverage so you can make an informed decision before moving forward.
After your appointment, we submit the claim electronically to UNUM, including all the documentation required for prompt processing, so you're not stuck mailing forms or chasing reimbursements.
Once UNUM processes the claim, we reconcile any difference and send you a straightforward statement reflecting what was covered and what, if anything, remains due.
If anything on your explanation of benefits is confusing, call us. We're happy to walk through the details and contact UNUM directly if clarification is needed.
Our Difference
Our billing coordinators handle UNUM claims week in and week out, which means they understand the common codes, documentation requirements, and typical turnaround times associated with UNUM dental benefits.
We never move forward with treatment without first explaining what your UNUM plan is projected to cover, giving you the chance to ask questions or adjust timing before any work begins.
Our studio is designed to feel more like a relaxed retreat than a clinical office, with comfortable treatment rooms and a team that takes time to explain every step of your care.
Since many UNUM dental plans come through employer group benefits, we offer early morning and evening appointment windows to make it easier for working patients to fit care into their week.
Common Questions
We work with a wide range of UNUM group and individual dental plans. Because specific plan designs and networks vary, we recommend sharing your member ID with our front desk so we can confirm your exact benefits before your visit.
That depends on your specific plan's deductible, coinsurance, and annual maximum. We'll provide a written estimate before treatment so you know in advance whether a copay or remaining balance is expected.
Processing times vary, but electronic claims generally move faster than paper submissions. We file electronically whenever possible to help speed up the turnaround on your reimbursement or statement.
If a procedure exceeds your coverage or annual maximum, we'll discuss the remaining balance with you ahead of time and offer flexible payment arrangements so you can move forward with confidence.
Yes. Call our office or submit your plan information online, and our team will confirm your active UNUM benefits before you ever step into the studio, so there are no surprises on arrival.
Join our family of satisfied patients with personalized dental solutions.
(240) 512-1571